Our contact details
Name: Johnson Hewitt
Address: 286 Brighton Road, South Croydon, CR2 6AG
Phone Number: 020 8686 6888
E-mail: info@johnsonhewitt.co.uk
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details)
Financial data (for example, bank statements, bank account details, salary information)
Proof of identification (for example passport, driving licence, utility bills)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To contact you in relation to your property search
- To contact you about services we provide
- To communicate with you throughout a property transaction
- To communicate with you throughout a tenancy
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting
Johnson Hewitt
286 Brighton Road
South Croydon
CR2 6AG
020 8686 6888
info@johnsonhewitt.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep personal information for the duration of any property transaction and for up to seven years thereafter. We will then dispose your information by deleting it from our system and shredding any paper documents.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us using any of the following ways if you wish to make a request:
Johnson Hewitt
286 Brighton Road
South Croydon
CR2 6AG
020 8686 6888
info@johnsonhewitt.co.uk
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
Johnson Hewitt
286 Brighton Road
South Croydon
CR2 6AG
020 8686 6888
info@johnsonhewitt.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Policy last updated 6th April 2022
